About Excelsior Multi-Academy Trust
Excelsior Multi-Academy Trust supports its schools to keep improving and to give children the best possible education, while nurturing their personal and social skills. The Trust's values — succeeding together, engaging learning, ensuring equality for all, aspiring from the start — shape everything the team does, and its "No Outsiders" approach to equality ensures everyone is welcome.
"The best way to provide a future for children is to make sure teachers are supported," said Nicola Harrold — especially true for disadvantaged schools with students of additional needs. With changing teacher demographics and many teachers leaving within their first few years, Excelsior MAT needed a new way to support and inspire its teachers.
Looking at different platforms and programs to unlock skill, passion and discretionary effort, Friday Pulse let the Trust move away from staff surveys and engage 100% of its workforce, encouraging a culture of openness and honesty and giving staff a meaningful voice on matters that affected them. The results were immediate.
The business challenge
Building a community where teachers feel they are supported and have a voice
Our solution
Began tracking weekly happiness scores to identify problem areas like work-life balance
Deployed a Culture Profile to help the Trust understand its environment
Provided support to line managers on how to support their teams and get the most from the platform
Impact
- →By tracking happiness scores, staff felt heard and given a voice
- →The Trust saw significant improvements (10–16 point increases) in team relationships, worthwhile work, accomplishment, friendships at work, pride, appreciation and learning
- →Staff feel more involved in decision-making and part of a team pulling in the same direction
“With regular feedback from staff through Friday Pulse, we're able to provide more supportive school cultures. We're able to bring lasting change and encourage aspirations and high expectations that ensure we are succeeding together.”
